As first time buyers we were unsure about the process of purchasing a property and we found the information your staff provided and general assistance very helpful and useful.
The rapport you build with your clients is very impressive. Although your report was very clear, we were unsure about some of the terminology used and had a few questions we needed to ask your surveyor. We were really impressed when he called us back the same day to explain some of the terminology used and also answer any questions we had, putting our mind as ease.
Being able to talk direct to the surveyor was a great help and because he was very happy to speak to us again if we had any further questions or worries made us feel that we were not alone in this process, even after receiving our building survey report.