I would like to thank MAP Surveyors for their excellent service and professionalism. They are always very efficient when booking in surveys, with no fuss whatsoever and the surveys are always carried out very swiftly, unlike many other companies that seem to have very long lead times which creates unnecessary delays. Thank you to everyone at MAP for your superb customer service – keep it up!
We recently engaged your company to undertake a Building Survey and I would like to inform you that we were very impressed with your report, it was very comprehensive and clear and the speed in which we received it was excellent.
As we were in a great hurry and under pressure to make a decision we greatly appreciated your surveyor taking the time to contact us the same day the survey was carried out to provide a one-to-one oral report. This enabled us to ask any questions we had and aided us in our final decision prior to receiving our typed report.
We would like to thank MAP for its professional service and would definitely use MAP again for future transactions.”
I would like to inform you that I was very pleased with the service I received from MAP Surveyors.
Your staff was very friendly and helpful and I was very surprised with the speed in which I received my report.
I especially want to thank your surveyor taking the time to speak to me on the telephone. This was extremely helpful and by answering my questions put my mind at rest, as I was concerned about a few issues.
I was also really pleased when your surveyor said he would be happy for me to contact him again after my builder had finished.
If I need another survey I would definitely choose MAP surveyors and am happy to recommend MAP to friends and family. Thank you.
MAP were super-efficient when I needed an urgent EPC done. Six hours from order to report.
Thanks very much
Thank you for the report. The contents of the report and additional information were very useful and informative. I did phone the surveyor who was extremely helpful and informative. I am most grateful for the time he spent on the phone explaining the survey in detail. Please pass on my thanks to him and his manager.
I have had a very good service from your company.
We are extremely happy with the service that we receive from MAP.
They currently provide Metropolitan with valuations for the purpose of Lease Extension and Right to Buy. They also form part of our panel which enables clients to instruct MAP directly to perform Re-sale and Staircasing valuations. The valuations are clear and concise, and contain up to date comparables. MAP is easy to contact and the team are helpful and always willing to assist. Jane Pilkington, Head of Business development, has been extremely helpful and professional throughout our ongoing relationship. Jane continuously keeps me up to date with changes to the business and arranges regular performance meetings to ensure the service provided remains in line with our business requirements.
Metropolitan appreciate the personal touch we receive from MAP which you do not always receive with a national organisation.
I have been very pleased with the way that MAP has integrated into L & Q’s surveying panel. They are popular with customers; resolve any issues very swiftly with regard to customer satisfaction.
I can only speak positively of my experiences thus far.
As first time buyers we were unsure about the process of purchasing a property and we found the information your staff provided and general assistance very helpful and useful.
The rapport you build with your clients is very impressive. Although your report was very clear, we were unsure about some of the terminology used and had a few questions we needed to ask your surveyor. We were really impressed when he called us back the same day to explain some of the terminology used and also answer any questions we had, putting our mind as ease.
Being able to talk direct to the surveyor was a great help and because he was very happy to speak to us again if we had any further questions or worries made us feel that we were not alone in this process, even after receiving our building survey report.
“I wanted to thank the people at MAP Surveyors for their great customer service and efficiency from start to finish.
Within 3 days I had instructed them, had an appointment with a surveyor at my home and received the finished report.
I Would definitely recommend their services to others. Money well spent.
They booked the work in super quick and at a good price.
Fantastic level of service from everyone I have dealt with and really impressed from start to finish. Would highly recommend MAP surveyors.
MAP is a pleasure to do business with from very first phone call to completion of task whether a survey or other service.
Here at Colemans we believe in having a superior level of customer service and we are confident to use MAP as the mirror this attitude with efficiency and professionalism.
I was recommended your services by my estate agent and I was very happy they did so. I would use MAP’s services again and would also recommend you to others. The speed of your service was excellent and the quality of your report was very good.
Excellent service. Very pleasant staff. Always kept informed of progress. Report made available very promptly. Highly recommend. Thank you!